Major Service Provider Improves Time-to-Market
__Customer Overview.__ The customer, a well-known cloud service provider, identified a need for optimizing and future-proofing their test lab management strategy and as a result, had begun independent assessments of different lab management solutions. Upon investigation, the customer realized there would be measurable logistical, budgetary and productivity advantages of a holistically integrated test automation solution with lab management. This would address additional challenges they had originally targeted for a future phase of their testing system upgrade.
__The Challenge.__ Management and configuration of test lab resources required lengthy and error-prone manual workflows resulting in delays. Time-consuming validations jeopardized test schedules and impacted the overall productivity. Multiple testers and test cases lacked the simplicity of a single test script. Communication between test development and QA teams was inefficient, reporting of errors and replication of issues affected productivity, impacting release schedules..
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